Information for our customers
Please note: this page will be regularly updated
Please note due to high demand some orders are subject to delay and we cannot guarantee delivery dates. We are working through our backlog of orders and ensuring our suppliers will be delivering stock as soon as possible. We will contact customers where any products are out of stock for alternative choices.
An update from Harry.
It has always been our passion for good food and drink. We are a small shop and cafe based on Gillygate in York. Set in the heart of the minster quarter and sitting underneath the historic city walls, Love Cheese has always been a destination for local and tourist foodies. Whilst cheese can can be sometimes seen as not an necessity we remain passionate about bringing cheese delights and are unique offering to our customers. We are following government guidance and set out measures to enable our store to remain open and also provide an online service. We are confident we can keep both our staff and customer safe and provide a valued service to our loyal customers.
Our Store & Cafe.
Although we have temporarily closed our cafe, our shop remains open and we are operating social distancing to help keep all visiting the store safe. We operate a one in one out scenario and ensure customers leave a 2m distance when waiting to visit the store for their orders.
Our events have now been turned into virtual events and we encourage our customers to keep an eye on the website and our social channels for more details.
We always have and will hold very high hygiene standards with antibacterial gels and hand soap available in the shop.
You can continue to shop with us online and we will do our best to fulfil all of our orders. We have seen a very high demand for some of our products and we will do our best to ensure delivery dates and availability and apologise to customers if they do miss out on our online events.
We will continue to operate as long as we can keep to our primary duty which is the safety of our team and customer and we will keep our online doors open as long as we are confident that we are following Government advice and putting in place the necessary measures to protect them.
Thank you to our Love Cheese friends and family, for your ongoing support and wish you well during these unprecedented times.