Frequently Asked Questions​

Are your wines suitable for vegetarians?

Many of our wines are vegetarian but due to the varying production methods we cannot guarantee which ones will be suitable. Please contact us for further information.

Can I arrange to have my delivery left in a safe place?

Yes, just add a note into the checkout and we will send this information to our deliver partners.

Do you deliver to all of the UK?

We deliver to all mainland UK, Highland and islands of Scotland.

If you are outside of these regions please contact us for delivery options.

Do you have any Non-Alc options?

Our non-alc options at the moment are simply a great cheese box! We can send out cheese boxes with crackers and chutneys. If you want this event hosted we can do that for £50 with a minimum of 24 households. If you want to run it yourself then it’s £40 per box.

Do you have vegan or veggie options?

We can do veggie options! Just let us know when enquiring with our events team about your requirements. Unfortunately, we cannot accommodate vegan options just yet… But, don’t worry! We’re working on it!

How do I create the perfect cheese board?

Your guests will probably want to sample between 3-5 cheeses, so we recommend a serving size of between 50-75 grams per person, for each cheese.

Always serve the cheeses on a board, whole, so that guests can self-serve, and include a range from soft to blue, hard to crumbly in order to provide a variety of textures, flavours and styles.

We always recommend serving our cheeses alongside fresh bread or crackers, with a seasonal chutney or pickle and a bottle of your favourite wine.

How do I pay?

We will take payment from 1 person so it’s up to you guys to organise who you want to be in charge of payment. We require a final payment 2 to 3 weeks prior to your event. For hosted events we will require a deposit payment of 10% that we will invoice once the booking is all confirmed.

How do I store wine correctly?

When storing wine you have purchased we recommend the following:

  • White & Rose Wine is best served chilled so refrigerate this once your items have arrived.
  • Red wine & port is best served at room temperature.

How long does my cheese last once it’s arrived?

It’s hard to generalise the fridge life of all cheeses as they can vary hugely.

As a rough guide harder and more mature cheeses will last longer, whereas softer and smellier cheeses have a shorter life.

Once a cheese is cut, the rind that acts as its natural protective barrier to the elements has been compromised, and the cheese will start to deteriorate. This means that when you receive your cheeses, they are best eaten within 2 weeks of purchase, but we’ve found they rarely last that long anyway!

How will me and my guests get the tasting packages?

We will post the tasting boxes to you and your guests 3 days prior to the event.

How will my Cheese be posted out to me?

Your cheese order will be sent out in a secure double-walled cardboard box. The cheese will be packed snugly so as to protect it from excess movement during transit. Will also put an ice pack into the box and send it by 24 hour delivery. This ensures freshness.

I have ordered a cheese tasting experience when will my order arrive?

We send out all cheese tasting events on the Thursday before the event to arrive Frida the day before the event.

I want to run my own event, can I do that?

YES! We have a self-ran events package where we will send you a “how to” guide so you know exactly how to run your own events. It will include;

  • How to taste the wines, cheeses and how to pair
  • An events checklist
  • A tasting menu
  • Tasting notes to send to your guests

Is there a minimum or maximum number of guests?

For hosted events there is a minimum requirement of 24 households, however if you would like a host and have less guests then we have a minimum spend of the equivalent of 24 – but don’t panic! We will include more products so you get your money’s worth.

My order hasn’t arrived what shall i do?

Please contact us immediately and we will speak with our delivery partners and find a resolution for you asap.

What are the portion sizes?

You will get 80g worth of cheese and either full bottles of wine or if you choose the decanted option you will receive a quarter bottle of each wine.

What is the rind?

When the cheese matures, moulds, yeasts and bacteria are encouraged to grow in and on the surface of the cheese. A certain balance of these 3 things help the cheese achieve a complex flavour and ideal texture.

They may appear most prominently on the rind, so it is important to eat at least a little of this in order to compare the flavours, unless the rind is specified as inedible.

What makes a cheese Vegetarian?

To make cheese, a dairy needs to use an ingredient called Rennet that acts as a thickening agent for milk. This is traditionally made using ingredients sourced from pigs.

Although there are a variety of vegetarian cheeses that use an alternative vegetarian Rennet, that uses a Funghi-based ingredient.

What should I do if mould grows on the cheese?

Don’t panic! In all cases you should wrap the cut face of the cheese as closely as possible, to stop mould developing.

But, if mould does start to develop, however, remember that cheese and mould are ‘best friends’ so you can simply trim or scrape it off, and carry on eating!

What should I do with my cheese when it arrives?

When your cheese arrives, check that the wrapping is still as snug as possible on order to prevent mould from growing. If the wrapping is compromised, clingfilm or wax paper are the best alternatives. Refrigerate the cheese, or for harder cheeses, store them in a cool/dry place between 8-12 degrees.

What’s included in the price?

The wine, the cheese, the postage, VAT and the host (if going for hosted).

When is the earliest I can get my order delivered?

All of our orders are sent out using next day delivery service. We allow 3 – 5 working days from time of placing order to your items arriving

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